FAQ
Tickets & Entry
Where can I buy tickets for the event?
You can purchase your tickets here.
Are tickets refundable or transferable?
Tickets are non-refundable. However, you can add ticket insurance in case you’re unable to attend. Later on, tickets will also become resellable through our official ticketing platform.
What time do doors open?
You can find all information regarding venue opening times here.
How much does my child pay?
In stands C & D, children aged 3–14 benefit from reduced ticket prices. Children under 3 can enter free of charge, but must sit on a parent’s lap as no extra seat is provided.
Are there designated tickets for people with disabilities?
Yes, accessible tickets are available in Stand B. These include one complimentary companion ticket if needed.
Venue & Accessibility
Where is the stadium located?
The stadium entrance is located at: Av. du Centre Sportif 15, 1300 Wavre.
Is the venue wheelchair accessible?
Yes, the venue is fully wheelchair accessible. Dedicated wheelchair-accessible tickets (PMR) are available in Stand B.
Can I bring a pet with me?
No, pets are not allowed inside the venue.
Are there lost & found services?
Yes, lost items will be kept at the information desk. You can ask about them at the entrance of the venue.
Transport & Parking
Is there parking available? How much does it cost?
Several public parking areas will be available, with a shuttle service bringing visitors to the venue. More details will be announced closer to the event.
Can I cycle to the venue? Are there bike parking facilities?
Absolutely—we encourage you to come by bike! Bicycle parking will be available near the venue and indicated.
Stadium Rules & Safety
What items are prohibited inside the venue?
For safety reasons, certain items are not permitted inside the venue. You can review our full house rules here.
Are backpacks allowed?
Small backpacks are allowed, as long as they don’t contain prohibited items. “Larger bags are unfortunately not allowed inside the venue.Security may ask to check your bag when entering or leaving the venue. Full details are available in our house rules here.
Can I bring banners, flags, or signs?
Yes, as long as they don’t contain offensive or discriminatory messages. Banners must also not include sharp poles or dangerous attachments.
Event Experience & Extras
Are there side events or fan zones?
Yes! The Public Plaza is the place to be between matches. Enjoy food and drinks at our food stands, discover exciting activations and shops, or let the kids have fun in the Kids’ Zone. In addition, several side events will be organized—find out more here.
Can I take photos or videos inside the venue?
Personal photography and filming are allowed, provided it’s not for professional or commercial purposes. Professional equipment and media use require prior approval.